General Motors U.S. Vice President of Customer Experience and vice president of Global Quality Alicia Boler-Davis (left) chats with Brett Smith, Co-Director, Manufacturing, Engineering & Technology and Conferences, Center for Automotive Research (CAR) in front of the all-new Cadillac ATS after her presentation Aug. 9, 2012 at the annual CAR Management Briefing Seminars in Traverse City, Michigan. (Photo by Joe Wilssens for General Motors)

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